VetCare

Share your clinic's unique QR code (found in your dashboard) with pet owners during their visit. They scan it with their phone, which takes them to your branded landing page where they can sign up and link their pet to your clinic. The entire process takes about 2 minutes.

Walk them through scanning your QR code and completing the quick onboarding form. If they encounter technical issues, have them email vetcare@support.quantraic.com. We typically respond within 1 business day.

The Standard plan ($99/month) includes unlimited pet monitoring, real-time condition tracking, client communication portal, basic analytics and reports, and email support. It's perfect for clinics just getting started with digital care management.

Branded ($149/month) includes everything in Standard plus a custom branded landing page with your clinic logo and colors, branded welcome emails for new clients, and priority support. It's ideal for clinics that want to reinforce their professional identity.

Advanced ($199/month) includes everything in Branded plus an advanced analytics dashboard, data export options, enhanced messaging including bulk options, the ability to create and track custom client promotions, and guaranteed support response within 24 hours. Perfect for multi-vet practices or clinics that want maximum intelligence and support.

Contact support at vetcare@support.quantraic.com and we'll process the change immediately. Upgrades are prorated for the current billing period. Downgrades take effect at the start of your next billing cycle.

Yes, you can cancel at any time. Contact support at vetcare@support.quantraic.com. Your access will continue through the end of your current billing period. All client data remains accessible for 30 days after cancellation for export purposes.

Branded and Advanced plan subscribers can upload their clinic logo and select brand colors from their dashboard settings. Changes take effect immediately. Contact support if you need assistance with custom taglines or additional branding elements.

Pet owners use the VetCare app to log health readings, medications, meals, and notes throughout the day. All data syncs in real-time to your vet portal where you can view trends, charts, and daily summaries for each patient.

Yes! The vet portal displays patient history with interactive charts showing trends over 30, 90, or 180 days. You can filter by date range, view daily stats (average, min, max readings), and export data as CSV for further analysis. Export is available on the Advanced plan only.

Use the built-in communication portal to send messages directly to pet owners. They'll receive notifications in the app. You can review health data, provide care adjustments, or check in on patient progress without phone tag. Email functionality is coming soon for additional communication options.

Yes! Advanced plan subscribers have access to the promotional tools section where you can create custom offers and discounts and track engagement. Great for driving product sales and client loyalty.

From any patient's detail page, click "Export Data" to download a CSV file with all health readings, medication records, and daily stats. Perfect for importing into your practice management system or sharing with specialists. Export is available on the Advanced plan only.

VetCare is a Progressive Web App (PWA) that works on any device with a modern browser. Pet owners can install it to their home screen for quick access — no app store download required.

While VetCare supports both dogs and cats, CerePet is currently for dogs only. Support for additional species may be added in future updates.

VetCare uses Supabase for authentication and database hosting with industry-standard encryption. All data is transmitted over HTTPS and stored securely in the cloud. We're HIPAA-aware and follow best practices for veterinary data security. See our Privacy Policy for full details.

Advanced plan subscribers can request custom integrations with popular practice management systems. Contact your account manager or email sales@quantraic.com to discuss integration options and implementation timelines.

Use the "Forgot Password" link on the login page to reset your password via email. If you're still having trouble, contact support at vetcare@support.quantraic.com with your clinic name and registered email address.

Standard and Branded plans include email support and self-service documentation. Advanced plan subscribers receive additional hands-on support to train your team and ensure smooth implementation.

Ask your vet clinic for their GlycoPet QR code, scan it with your phone, and you'll be taken directly to the sign-up page. No app store download required. The whole process takes about 5 minutes.

Yes, completely free. GlycoPet is offered as a service by your veterinary clinic. There are no subscriptions, fees, or credit card required — ever.

GlycoPet is a Progressive Web App (PWA) that works on any device with a modern browser — iPhone, Android, tablet, or desktop. You can also install it to your home screen for quick, app-like access without going through an app store. On iPhone, tap the Share button in Safari then "Add to Home Screen." On Android, tap the menu in Chrome and select "Add to Home Screen."

GlycoPet currently supports dogs and cats. Support for additional species may be added in future updates.

Open the tracker, enter your reading in the input field, and tap "Save Test." You can log multiple readings throughout the day (up to 10). When you're done for the day, tap "Finalize Day" to lock the record. You can also go back and review or edit any past day by selecting a date.

Yes! You can add multiple pets to your account — each with their own profile, daily tracker, and glucose history. Use the pet selector at the top of the tracker to switch between them. You can add or remove pets at any time in Settings.

Each day you can log glucose test readings, AM and PM insulin doses, appetite, hydration, urination frequency and amount, and activity level. Once everything is complete, you finalize the day to lock the record. Finalized days can still be unlocked for editing if needed.

Yes. Select any past date in the tracker to review that day's full record. You can also tap "View Reports" for charts showing glucose trends over time.

Yes — 2-way messaging is built in. You can send a message to your vet clinic at any time from the Settings page, and they can message you too. If you have unread messages, you'll see an alert at the top of your Daily Tracker.

Your vet clinic can send you special offers directly through the app — things like discounts on glucose test strips, meters, or other pet supplies. Check the Promos section in Settings to see any active offers from your clinic.

Yes. You can update your selected veterinary clinic in Settings at any time. You can only be linked to one clinic at a time — switching will direct future data sharing to the new clinic.

No — data sharing is entirely your choice. During sign-up you'll be asked whether you'd like to share your pet's data with your clinic. You can enable or disable this at any time in Settings under your profile.

When opted in, your vet can see your pet's glucose readings, insulin records, daily health stats (appetite, hydration, activity), and any messages exchanged through the app. You retain full ownership of your data. See our Privacy Policy for complete details.

Yes. Turn off "Share data with my veterinarian" in Settings at any time. This stops future sharing immediately. Note that it does not delete data your clinic has already received — to request deletion of previously shared data, contact your clinic directly.

Yes. All data is transmitted over HTTPS and stored on secure, encrypted servers (Supabase). We follow industry best practices for data security and access control. See our Privacy Policy for full details.

Go to Settings > My Pets. Tap "+ Add Pet" to add a new one. To remove a pet, tap their name to expand the profile and scroll to the Delete option. Note: deleting a pet permanently removes all their glucose history and records and cannot be undone.

Use the "Forgot Password" link on the login page to reset your password via email.

Contact us at glycopet@support.quantraic.com to request account deletion. All your data will be permanently removed from our servers within 30 days.

Ask your vet clinic for their CerePet QR code, scan it with your phone, and you'll be taken directly to the sign-up page. No app store download required. The whole process takes about 5 minutes.

Yes, completely free. CerePet is offered as a service by your veterinary clinic. There are no subscriptions, fees, or credit card required — ever.

CerePet is a Progressive Web App (PWA) that works on any device with a modern browser — iPhone, Android, tablet, or desktop. You can also install it to your home screen for quick, app-like access without going through an app store. On iPhone, tap the Share button in Safari then "Add to Home Screen." On Android, tap the menu in Chrome and select "Add to Home Screen."

CerePet currently supports dogs only. Canine epilepsy is the focus of this app. Support for cats and additional species may be added in future updates.

Open the CerePet tracker and tap "Log Seizure." You'll be prompted to enter the time, seizure type, severity, and duration. You can also note whether rescue medication was given and how long recovery took. Save the entry and it syncs to your vet's portal instantly.

For each seizure you can record: the type (grand mal, focal, cluster, or unknown), severity on a 1–10 scale, duration in seconds, whether rescue medication was administered, recovery time in minutes, and any free-text notes. The more detail you provide, the more useful the data is for your vet.

Yes! You can add multiple dogs to your account — each with their own profile, daily tracker, and seizure history. Use the pet selector at the top of the tracker to switch between them. You can add or remove pets at any time in Settings.

Each day you can log individual seizure events, AM and PM maintenance medication compliance, appetite, and activity level. If your dog had no seizures that day, mark it as "Seizure-Free" to keep your streak going. Once everything is complete, finalize the day to lock the record.

CerePet tracks consecutive days without a recorded seizure event and displays it as a streak. It's a quick motivational indicator for you and a useful at-a-glance metric for your vet. The streak resets automatically on any day a seizure is logged.

Yes. Select any past date in the tracker to review that day's full record. You can also open the History view for interactive charts showing seizure frequency trends over 30, 90, or 180 days — including a rolling average to smooth out day-to-day variation.

Yes — 2-way messaging is built in. You can send a message to your vet clinic at any time from the Settings page, and they can message you too. If you have unread messages, you'll see an alert at the top of your Daily Tracker.

Your vet clinic can send you special offers directly through the app — things like discounts on seizure medications, supplements, or other pet health products. Check the Promos section in Settings to see any active offers from your clinic.

Yes. Go to Settings, select "My Profile," and update your linked clinic. Your existing data stays intact — only future data will be shared with the new clinic.

Contact us at cerepet@support.quantraic.com to request account deletion. All your data will be permanently removed from our servers within 30 days.